Privacy Policy – Tommy’s Automation
Last updated: October 2026
Tommy’s Automation (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and how we keep it safe. We aim to handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We may collect:
Your name, business name, email address and phone number when you book a call, fill in a form or contact us.
Details about your business and how you currently handle calls, bookings and enquiries.
Basic website usage data, such as pages visited and device type, collected through cookies and analytics tools.
When we build automations for clients, those systems may process information about the client’s own customers, such as names, phone numbers and appointment details. We handle that information only to deliver the service the client has asked for.
How we use your information
We use personal information to:
Respond to your enquiries and book calls.
Set up, run, monitor and improve the automations we provide.
Send you service updates, invoices and important notices.
Improve our website and services.
We will not sell, rent or trade your personal information.
Sharing your information
We only share information with trusted third-party tools that we need to run our services. These may include scheduling, email, messaging and automation platforms such as Microsoft 365 and Make. These providers are only allowed to use the information to provide their services to us.
Some of these providers may store data outside Australia. Where this happens, we take reasonable steps to make sure your information is protected.
We may also disclose information if the law requires us to.
Keeping your information safe
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. These steps include using secure, reputable platforms, limiting who has access and only collecting what we need. We keep information only as long as we need it, then delete or de-identify it.
Cookies
Our website may use cookies and analytics to understand how visitors use it. You can turn off cookies in your browser settings, though some parts of the site may not work as well.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct or delete it. Just contact us using the details below.
Complaints
If you have a concern about how we’ve handled your information, please contact us first and we’ll do our best to sort it out quickly. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
Tommy’s Automation
Email: tommysautomation@outlook.com
ABN: [your ABN]
Brisbane, Queensland, Australia
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.